Search found 2104 matches

by Kai Perry
Tue May 30, 2017 11:49 am
Forum: Roland VersaWorks and other Software
Topic: SP300 Windows 7 Versaworks headache!
Replies: 6
Views: 468

Re: SP300 Windows 7 Versaworks headache!

You would need to perform a pump up and then set the ink type correctly, it has likely been set incorrectly. An engineer may also be able to change the mode but this is not guaranteed.
by Kai Perry
Tue May 30, 2017 11:46 am
Forum: Say Hello
Topic: EGX 600 Reset HELP
Replies: 5
Views: 251

Re: EGX 600 Reset HELP

Which board did you replace?
by Kai Perry
Tue May 30, 2017 11:45 am
Forum: Hardware
Topic: can't connect to printer (can't ping or nmap either)
Replies: 1
Views: 151

Re: can't connect to printer (can't ping or nmap either)

You should be able to ping the printer, there aren't any firewalls for the machine. If you are running the machine direct set you IP address and subnet mask to be in the same range PC:192.168.020.100 PRN@192.168.020.101, then set the subnet on both to 255.255.255. You should then be able to ping the...
by Kai Perry
Tue May 30, 2017 11:41 am
Forum: Engraving
Topic: EGX300 how to work with windows 10 32 bit
Replies: 1
Views: 105

Re: EGX300 how to work with windows 10 32 bit

The EGX-300 is not supported on Windows 10, the last supported operating system was Windows 8, there is a possibility that the driver can be installed in a compatibility mode on Windows 10 but this has not been tried or tested.
by Kai Perry
Tue May 30, 2017 11:39 am
Forum: Engraving
Topic: had 2 questions about printing on the mpx 90
Replies: 2
Views: 167

Re: had 2 questions about printing on the mpx 90

Normally I would use the contour output once, instead of a double print, but depending on the effect you are looking for, it is possible to do.

The settings you are using are OK, I would normally use the Roland MD setting for both.
by Kai Perry
Tue May 30, 2017 11:37 am
Forum: Warranties & Roland Care
Topic: Roland GX 24 - illustrator cs6 - cut studio - non stop problems
Replies: 1
Views: 120

Re: Roland GX 24 - illustrator cs6 - cut studio - non stop problems

If you are using the crop mark feature in the plugin then you would have to print the job through Illustrator to the printer and then use the same plugin to cut, is this the procedure you were following?

Also which version of the plugin are you using and where did you download it from?
by Kai Perry
Tue May 30, 2017 11:34 am
Forum: Say Hello
Topic: Roland XR 640 Black Print Dirty Around Edges & Magenta White Blocks On Test Print Please advise
Replies: 1
Views: 118

Re: Roland XR 640 Black Print Dirty Around Edges & Magenta White Blocks On Test Print Please advise

It looks like there has been a head strike, which has caused the damage to the black and magenta channels, may need a replacement head.
by Kai Perry
Tue May 30, 2017 11:33 am
Forum: Say Hello
Topic: Software question ? new/old owner ?
Replies: 10
Views: 7544

Re: Software question ? new/old owner ?

For the STX-7 you can use the Roland software Dr. Stika or use Corel Draw.
by Kai Perry
Thu May 11, 2017 3:20 pm
Forum: Substrates, Materials & Inks
Topic: mysterious red/magenta patch appearing
Replies: 4
Views: 144

Re: mysterious red/magenta patch appearing

It looks like static causing some misting, have you tried a different material. Also could be some dirt on the encoder scale, so try cleaning it with a lint free cloth.
by Kai Perry
Thu May 11, 2017 3:17 pm
Forum: General Chat
Topic: What to reckon in with Pricing per/m
Replies: 5
Views: 178

Re: What to reckon in with Pricing per/m

First off divide the price you pay for the ink by the size of the cartridge you use, this will give you the cost per cc of the ink, then design a 1m box with 100% of all colours and add to VersaWorks and rip the file, then under the view menu choose view job log, the job will then be listed with the...