GX-24 Issues

Warranties, repairs and maintenance
Post Reply
Renato_GX-24
Member
Posts: 4
Joined: Wed Apr 05, 2017 5:12 am

GX-24 Issues

Post by Renato_GX-24 » Thu Apr 06, 2017 12:47 am

Hello

Please I need help
I have a GX-24
The machine worked very well, but now there is a problem

On the left side the cut contour is ok
On the right side the cut is progressively misaligned (1mm)

I already did all the calibrations = OK
The 3 marks are detected
The cut contour of 3 marks are OK
I use Corel Draw 17 and export file to Cut Studio 2.01

Please could you see the representation image attached?
Any information?

Thank you!!
Attachments
IMG_0797.PNG
IMG_0797.PNG (10.69 KiB) Viewed 771 times

User avatar
mrtn
Gold Member
Posts: 2361
Joined: Tue Feb 14, 2012 4:37 pm
Location: Tallinn, Estonia

Re: GX-24 Issues

Post by mrtn » Thu Apr 06, 2017 7:30 am

Your media shifts. Pinch roller or grit roller problem.
Roland Dealer since 1993
facebook
instagram

Renato_GX-24
Member
Posts: 4
Joined: Wed Apr 05, 2017 5:12 am

Re: GX-24 Issues

Post by Renato_GX-24 » Thu Apr 06, 2017 12:55 pm

Hi mrtn

Thanks for your reply.
But the media is not shifts.
Because I do the "calibration media feeding amount" (see new image attached) and the results is very very good! All the lines are very accurated and alignment.

Is it possible any software problem?

Thank you!
Attachments
IMG_0800.JPG

User avatar
mrtn
Gold Member
Posts: 2361
Joined: Tue Feb 14, 2012 4:37 pm
Location: Tallinn, Estonia

Re: GX-24 Issues

Post by mrtn » Thu Apr 06, 2017 6:34 pm

Anything is possible.

So far every time there has been a similar issue it's been a shifting media, never a software issue.

Assuming the biggest shift occurs in the region where the last objects are cut?
Roland Dealer since 1993
facebook
instagram

Renato_GX-24
Member
Posts: 4
Joined: Wed Apr 05, 2017 5:12 am

Re: GX-24 Issues

Post by Renato_GX-24 » Thu Apr 06, 2017 11:18 pm

Hi mrtn!

Yes, shift occurs only on the right side and on the last lines.
About 3 maks positions: all marks are cut in exactaly position, before cut the objects.

Every time media misaligned in the same position and the same 1mm (max).

When I cut small media only on the left side, no problem, is perfect.

So, I will change the pair of Pinch Roller and maybe the grit roller system in some days and after I will send feedback here.

Thank you!

User avatar
mrtn
Gold Member
Posts: 2361
Joined: Tue Feb 14, 2012 4:37 pm
Location: Tallinn, Estonia

Re: GX-24 Issues

Post by mrtn » Fri Apr 07, 2017 9:40 am

Replacing the grit roller is not usually necessary. Make sure the pinch rollers are good, everything clean and the pressure is correct. Check the pinch roller lever for play.
Roland Dealer since 1993
facebook
instagram

Renato_GX-24
Member
Posts: 4
Joined: Wed Apr 05, 2017 5:12 am

Re: GX-24 Issues

Post by Renato_GX-24 » Thu Jun 01, 2017 3:18 pm

Hi mrtn

Thanks for your help.
I replaced the pinch rollers and cleaner all the system.
Now the machine is working very well.

Thank you!!

Post Reply

Who is online

Users browsing this forum: No registered users and 3 guests