Old GRX 400 Plotter malfunctions

Warranties, repairs and maintenance
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technocryl
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Joined: Fri Apr 07, 2017 1:43 pm

Old GRX 400 Plotter malfunctions

Post by technocryl » Fri Apr 07, 2017 2:20 pm

Hi everyone,

I have an old GRX 400 plotter which is having issues lately.

When using a large paper size - after placing the paper the plotter runs the length of the plotter 2 and a half times. Then when sending the file for printing the plotter exits the boundaries of the paper (length-wise) and apits the the paper out.

What I have found is that the plotter positions keeps changes. Ther are defineable positions in the plotter menu: position 1, position 2, align point. Every time after setting the paper and after the plotter runs the length of the paper this points fall on different corners each time.

I was wondering if someone here would be able to tell me if there is a source for manual for this plotter. My local dealer will not provide it and Roland itself stopped supporting this model a long time ago.

Would greatly appreciate any help.

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Kai Perry
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Re: Old GRX 400 Plotter malfunctions

Post by Kai Perry » Wed Apr 12, 2017 10:41 am

We have an scan of the manual, I have sent you a message regarding it.
Kai Perry
RolandCare Advisor
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

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