Weird notification?

Warranties, repairs and maintenance
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TRUSTOR
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Joined: Tue Aug 01, 2017 7:26 pm

Weird notification?

Post by TRUSTOR » Sun Oct 08, 2017 2:27 pm

Got this message on the display (truevis 640), cant really figure it out, but i guess it says that slot 4 is medium full?

Anyone got a clue?

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mrtn
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Re: Weird notification?

Post by mrtn » Sun Oct 08, 2017 7:04 pm

Perfectly normal, it mean's you are out of MAGENTA ink in SLOT 4.
Roland Dealer since 1993
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TRUSTOR
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Joined: Tue Aug 01, 2017 7:26 pm

Re: Weird notification?

Post by TRUSTOR » Sun Oct 08, 2017 7:51 pm

Martin, i need you on speed-dial :P

Funny thing, im not out of magenta, it's like half full, guess it's a connection error or something then.

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mrtn
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Re: Weird notification?

Post by mrtn » Sun Oct 08, 2017 9:15 pm

There's no connection. The ink bags have levers to tell when the bag has collapsed. Take the tray out and check that the bag doesn't have any weird wrinkles in it. The empty switch lever presses on the neck of the bag.

If this does not fix it then you may need a service engineer over to check if there's something wrong with the RFID sensor. He'll know what to do.
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TRUSTOR
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Re: Weird notification?

Post by TRUSTOR » Mon Oct 09, 2017 9:03 am

Must have been a wrinkle, gave it a shake and it was all good.

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