BN20 clicking when printing

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paullowe
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Joined: Mon Feb 08, 2016 5:55 pm

BN20 clicking when printing

Post by paullowe » Mon Feb 08, 2016 6:04 pm

MY BN20 has started to make a clicking sound from around the printhead when printing only. Everything is working fine, but the noise is causing me concern.

I have seen on Youtube this issue has occurred before but could not understand the explanation to resolve. I know it is not eh guide plate as the noise moves with the head and only occurs during printing.

Can anyone please advise what the issue is and how to resolve.

Paul

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Kai Perry
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Re: BN20 clicking when printing

Post by Kai Perry » Tue Feb 09, 2016 6:04 pm

Raise a case with our RolandCare team and then send over a video for the noise, the team should be able to advise on the problem.
Kai Perry
RolandCare Advisor
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

mysubbuteo
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Posts: 14
Joined: Wed Oct 03, 2012 10:43 pm

Re: BN20 clicking when printing

Post by mysubbuteo » Wed Sep 06, 2017 11:34 pm

My machine has also recently started to make a clicking noise during printing. It is 2 years old, and it has been serviced by a Roland technician 6 weeks ago.
I have logged a case and I will post updates once the issue is resolved.I have also attached a video link to demonstrate the issue.
https://www.youtube.com/edit?video_refe ... _1IZVmLtYo
Imagehttp://www.mysubbuteo.comhandpainted tablesoccer teams & decals

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