Roland GX-24 not working

Warranties, repairs and maintenance
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johanjr
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Roland GX-24 not working

Post by johanjr » Thu Mar 03, 2016 3:03 pm

Hello, just buy a used GX-24 - when power up the display is as on picture - nothing work - I can power the GX on on the button but it will not turn off.

http://postimg.org/image/wbq10b4vp/

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Kai Perry
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Re: Roland GX-24 not working

Post by Kai Perry » Thu Mar 03, 2016 6:04 pm

It looks like it could be just a problem with the panel, check that none of the buttons are pressed in.
Kai Perry
RolandCare Advisor
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

johanjr
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Re: Roland GX-24 not working

Post by johanjr » Thu Mar 03, 2016 6:38 pm

Hello Kai, I have tried to see if any button is stucked but they seems to move free - I have removed side cover and mainboard have green light - not sure what next step will be?

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Kai Perry
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Re: Roland GX-24 not working

Post by Kai Perry » Fri Mar 04, 2016 11:40 am

It could just be a problem with the panel board, where the display isn't working, you may be able to test it by loading the machine with vinyl and then hitting Enter and then press the test button, this should then perform a test.

If that works it would be the display, if no buttons work the panel is possibly faulty overall.
Kai Perry
RolandCare Advisor
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

johanjr
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Re: Roland GX-24 not working

Post by johanjr » Fri Mar 04, 2016 12:40 pm

Hello Kai, its all dead - do you know where I can buy a new panel? And how much it cost?

Best regards

Johan

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Kai Perry
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Re: Roland GX-24 not working

Post by Kai Perry » Fri Mar 04, 2016 4:03 pm

If you based in the UK you can contact our care team regarding the part, if your not based in UK please contact your local office.
Kai Perry
RolandCare Advisor
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

johanjr
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Re: Roland GX-24 not working

Post by johanjr » Fri Mar 04, 2016 5:14 pm

Unfortunately Im not able to get in touch with anyone in Norway - I have send to two different companies without any sucsess - (its only 3 dealers here) and 1 are to far away - is it not possible to buy the part online?

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Kai Perry
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Re: Roland GX-24 not working

Post by Kai Perry » Fri Mar 04, 2016 5:45 pm

You should be able to purchase the parts from Roland DGN ,I'm not aware of an online seller for the board.
Kai Perry
RolandCare Advisor
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

jomaridel319
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Re: Roland GX-24 not working

Post by jomaridel319 » Thu Mar 09, 2017 11:25 am

Hi johanjr,

I know this is an old issue, but may I ask if you resolve the problem? I think my machine problem are same as yours.

Thanks.

johanjr
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Joined: Thu Mar 03, 2016 2:43 pm

Re: Roland GX-24 not working

Post by johanjr » Tue Nov 07, 2017 7:19 pm

Hello, sorry late respond but I dont get notifications on email when someone post here - I have buy a new controll panel - that was a waste of money - display still show the same things - so if anyone need a controll panel let me know. If anyone have other suggestions Im open minded but with the price of a new main board I think the cutter is more for parts...

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