Windows 10 driver install fail egx350

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MICK G
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Joined: Sat Jan 21, 2017 5:10 am

Windows 10 driver install fail egx350

Post by MICK G » Sat Jan 21, 2017 5:25 am

Hi all
I have just purchased a new EGX350 and I am trying to connect to a new pc. Followed steps in manual for driver install however after connecting usb cable computer recognises egx350 but the found new hardware wizard does not start. Tried to manually install but also fail because driver was not certified. So went to Rolland support for driver download but when I entered the serial number it cannot find it. I have uninstalled and restarted computer several times and still no luck.
Windows 10 is 64 bit. After 3 hours of trying I have no other ideas. Any help would be appreciated.

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mrtn
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Joined: Tue Feb 14, 2012 4:37 pm
Location: Tallinn, Estonia

Re: Windows 10 driver install fail egx350

Post by mrtn » Sat Jan 21, 2017 10:21 am

Download the driver here: http://download.rolanddg.jp/en/3d.html#egx350

Also there are updates for your Engravestudio etc.
Roland Dealer since 1993
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MICK G
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Posts: 2
Joined: Sat Jan 21, 2017 5:10 am

Re: Windows 10 driver install fail egx350

Post by MICK G » Sat Jan 21, 2017 11:47 am

Thanks mrtn.
found drivers and manually installed. I will also check updates tomorrow

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