bn 20 will not test print

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indypops123
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Joined: Sun Apr 16, 2017 10:31 pm

bn 20 will not test print

Post by indypops123 » Sun Apr 16, 2017 10:44 pm

hello i'm a newbee. I have purchased a bn 20 and it will not print a test print or anything I send for printing . I have done all the cleaning ie manual and automatic any help would be great thank you

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Kai Perry
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Re: bn 20 will not test print

Post by Kai Perry » Tue Apr 18, 2017 11:18 am

It sounds like an issue more with connection rather than the printer not printing, have you tried updating the driver and utility to the latest version
Kai Perry
RolandCare Advisor
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

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