CutStudio Plugin for Illustrator CC 2015

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guyguerra
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Re: CutStudio Plugin for Illustrator CC 2015

Post by guyguerra » Sat Sep 26, 2015 7:16 pm

I am trying to install the CutStudio Plug In for Illustrator using the linked Adobe Illustrator CC 15 Plugin for Mac OS from the post above. I am having a few problems. :

Heres is the guide I am using:
Screen Shot 2015-09-26 at 2.20.33 PM.png
1: I don't see a file called ExMan Command Line Tool". I see the files that I put in my attached screen shot. I wasn't sure what to use, so I put them all on my desktop.
Screen Shot 2015-09-26 at 2.00.41 PM.png

2: My terminal program says the following when I type in the commands. I have never done this before so I may be doing it incorrectly.
Screen Shot 2015-09-26 at 2.14.11 PM.png
I would appreciate some help as I, like others, can't use my Roland Stika 8 until this works.
Thanks you,
Guy
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Screen Shot 2015-09-26 at 2.00.41 PM.png
Screen Shot 2015-09-26 at 2.13.40 PM.png

wolf
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Re: CutStudio Plugin for Illustrator CC 2015

Post by wolf » Tue Sep 29, 2015 11:37 pm

This is all fine and dandy, but that guide is just for MACs. I'm using Windows 10.

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Kai Perry
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Re: CutStudio Plugin for Illustrator CC 2015

Post by Kai Perry » Thu Oct 01, 2015 10:47 am

With Windows 10 you can use CutStudio directly, if you want to use files with Illustrator just save as EPS and then import into the software.
Kai Perry
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Roland DG (UK) Ltd
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SLoMonaco
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Re: CutStudio Plugin for Illustrator CC 2015

Post by SLoMonaco » Thu Oct 29, 2015 8:53 pm

The helpsheet says there is no page there. How can we get assistance to get this plugin installed? We don't have a local Roland agent the there is NO contact information on the Roland website. Without this plugin my vinyl cutter is useless! Please advise.

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Ryan Anderson
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Re: CutStudio Plugin for Illustrator CC 2015

Post by Ryan Anderson » Fri Oct 30, 2015 12:09 pm

Hi SloMonaco,

As previously stated you can either follow the instructions above or if there are any issues you can still use it with almost any previous version of Illustrator. You can download CS6>CC2014 from the Creative Cloud app on your computer.
Ryan Anderson
Tech Support
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

darrenico
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Re: CutStudio Plugin for Illustrator CC 2015

Post by darrenico » Sat Oct 31, 2015 12:01 am

Hi Ryan,
I am another frustrated customer, I have been searching for months now for a new update on the Adobe Illustrator plugin for "CC 2015". Where Can I fine this plugin, We are already in November. And by the way I will not be using another version of illustrator. I want to use the most current design trends and tools Adobe has to offer, and this version seems to be the least buggiest. For those reasons I need to have a plugin for your Roland machine.

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Ryan Anderson
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Re: CutStudio Plugin for Illustrator CC 2015

Post by Ryan Anderson » Mon Nov 02, 2015 10:22 am

Unfortunately as Adobe has changed the plugin system for CC2015 it is currently not possible to use with either Windows or a Mac without following the above instructions.

Many other plugins for Adobe products have suffered a similar fate.

https://forums.adobe.com/thread/1872313 is one of the many threads on Adobe's forums discussing the issue.
Ryan Anderson
Tech Support
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

paulochile
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Re: CutStudio Plugin for Illustrator CC 2015

Post by paulochile » Mon Nov 09, 2015 1:33 am

This is a fault from Roland, not from Adobe. Really incredible that Roland has not a solution for this issue.

I hope you make your work, and it must be soon.

paulochile
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Re: CutStudio Plugin for Illustrator CC 2015

Post by paulochile » Mon Nov 09, 2015 1:40 am

The instructions you posted above just not work: http://www.rolanddg.co.uk/files/Downgra ... r%20CC.pdf
Either the link posted by Mr. Perry.

Roland really dissapointing.

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Kai Perry
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Re: CutStudio Plugin for Illustrator CC 2015

Post by Kai Perry » Mon Nov 09, 2015 10:12 am

As per the above post, this has been tried and tested previously and worked correctly, please ensure that you have the correct versions of both Illustrator and the extension manager.
Kai Perry
RolandCare Advisor
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

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