Roland Cut Studio for Illustrator cc 2017 does not work

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steven.picken
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Posts: 2
Joined: Thu Apr 06, 2017 10:09 am

Roland Cut Studio for Illustrator cc 2017 does not work

Post by steven.picken » Thu Apr 06, 2017 10:18 am

I've tried installing it through the illustrator extension/app page and it does not appear in the extensions window in Illustrator.

I can't manually install it through the extension manager as it says i need a version of illustrator between 16.1 - 16.x

If you look on the ratings/reviews, everyone is having the same problem hence the reason the add on is rated 2 stars - https://creative.adobe.com/addons/products/15901

Can you please assist.

Regards

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Kai Perry
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Joined: Wed Aug 03, 2011 3:59 pm
Location: Clevedon
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Re: Roland Cut Studio for Illustrator cc 2017 does not work

Post by Kai Perry » Mon Apr 10, 2017 10:18 am

It has to be a permissions issue with your account, plugins/addons cannot be manually added anymore this is since the removal of the extension manager functionality.

I have seen another instance where the add/remove app didn't make any effect and this was down to the install of the latest version. After reinstall it worked correctly.
Kai Perry
RolandCare Advisor
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

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