Versaworks loading really slowly

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mr-gobby
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Versaworks loading really slowly

Post by mr-gobby » Tue Jul 25, 2017 12:01 pm

Wondered if anyone could shed light on this. I restarted our versaworks windows7 pc which runs all our jobs on a bn-20. It took literally hours to load all the jobs and when finished I couldn't see any of the artwork images in the queue unless i clicked on/loaded them. I've restarted again and it's two+ hours in of loading still. Usually a few minutes does this fine, yes there are lots of things in the queue historically but why might it suddenly throw a hissy fit and what if anything can I do about it? If you've had this happen to you id love to know what you did. Thanks, Mark

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mrtn
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Re: Versaworks loading really slowly

Post by mrtn » Tue Jul 25, 2017 12:14 pm

Delete all unnecessary jobs, remove all windows temp files (CCleaner is a handy job for that). If that doesn't work, copy the Job files to a backup, initialize Versaworks, start VersaWorks, set the printer, turn off VersaWorks, copy the Job files back to the original location and you should be good.
Roland Dealer since 1993
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mr-gobby
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Re: Versaworks loading really slowly

Post by mr-gobby » Tue Jul 25, 2017 12:35 pm

Hi, how do you copy the jobs file please mrtn?

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mrtn
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Re: Versaworks loading really slowly

Post by mrtn » Tue Jul 25, 2017 2:53 pm

Go to C:\Program Files(x86)\Roland VersaWorks\VersaWorks\Printers\BN-20\. There you see two folders: Job-A and Job-B. Copy those to a safe location for the time of cleaning and initializing.
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mr-gobby
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Re: Versaworks loading really slowly

Post by mr-gobby » Wed Jul 26, 2017 9:10 am

It eventually loaded so thanks I'll back them up anyway and clean down some jobs when I've run what I need to, thanks for your suggestions.

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