VersaWorks

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imgain
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Posts: 3
Joined: Thu Nov 09, 2017 10:21 pm

VersaWorks

Post by imgain » Thu Nov 09, 2017 10:36 pm

Hi All,

I've just been given the task of setting up Versaworks on a system, which I have, but am getting this message in the Event Log when I attempt to run a job:

Faulting application name: Roland VersaWorks.exe, version: 5.1.0.0, time stamp: 0x522559f8
Faulting module name: Roland VersaWorks.exe, version: 5.1.0.0, time stamp: 0x522559f8
Exception code: 0xc0000005
Fault offset: 0x00029c05
Faulting process id: 0x1b5c
Faulting application start time: 0x01d3598551226181
Faulting application path: C:\Program Files (x86)\Roland VersaWorks\VersaWorks\Roland VersaWorks.exe
Faulting module path: C:\Program Files (x86)\Roland VersaWorks\VersaWorks\Roland VersaWorks.exe
Report Id: 1446628e-6ef7-42a9-a222-23cc6a278ba7
Faulting package full name:
Faulting package-relative application ID:

Not sure what this is telling me. Does anyone have any clue as to what this means?

Thank you in advance!

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mrtn
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Posts: 2356
Joined: Tue Feb 14, 2012 4:37 pm
Location: Tallinn, Estonia

Re: VersaWorks

Post by mrtn » Fri Nov 10, 2017 7:07 pm

Did you by any chance set up the application by running Roland VersaWorks.msi (incorrect) instead of setup.exe (correct)?
Roland Dealer since 1993
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imgain
Member
Posts: 3
Joined: Thu Nov 09, 2017 10:21 pm

Re: VersaWorks

Post by imgain » Fri Nov 10, 2017 7:59 pm

Ha! I did! I uninstalled/reinstalled...everything works! Thank you!

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