MDX-40 firmware update problem

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ilmastodontti
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Joined: Tue Aug 18, 2015 3:50 pm

MDX-40 firmware update problem

Post by ilmastodontti » Thu Jul 06, 2017 9:31 am

Hello.

Our golsdsmiths studio has a problem with a Roland MDX-40 firmware update. We are running it on a machine with Windows 10 with Windows 8 drivers. A recent Windows update caused VPanel to vanish and I can't reinstall it. The driver properties Window freezes the system. The time to update the firmware to MDX-40A has come. We got an old Windows XP laptop for the firmware update. Everything went smoothly all the way to phase 3/13. I was prompted to verify the version and I started the mill to update mode. Scanning blinking and I click OK. The updater gives the error "No signal. Cannot find active printer driver." No firmware update is sent. I try again and when I turn the machine power on in the update mode, Windows XP tells me it has found MDX-40A and would like to install drivers for it. But yet again, the updater gives me the same error.

First I thought that I'd need to update the MDX-40 firmware to the newest version to update it to MDX-40A and I tried to run the 1.90 firmware update with DropOut. All I got was a printing error while sending the MDX-40 1.90 firmware update.
I surmise some data was sent before the error, so the XP recognizes it as MDX-40A even if it doesn't have the firmware and that's why the 1.90 firmware update failed.

I can still run the mill as MDX-40 with the loaned Windows XP laptop, but that won't solve my problem.

Is there a way to check which firmware the mill has? What do I need to do to get the MDX-40A upgrade sent to the machine? Is there a way reset the situation?

ilmastodontti
Member
Posts: 5
Joined: Tue Aug 18, 2015 3:50 pm

Re: MDX-40 firmware update problem

Post by ilmastodontti » Thu Jul 06, 2017 10:32 am

I was actually able to solve the problem myself. For future reference, I needed to install the MDX-40A drivers on the XP for the updater to start sending the firmware update through the spooler. Go figure. Any case, problem solved.

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Patrick Thorn
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Re: MDX-40 firmware update problem

Post by Patrick Thorn » Tue Jul 11, 2017 3:45 pm

Glad you solved it.
Yes the Roland Updater was designed for starting at Windows XP as that was the current OS for the MDX-40 at the time.
Patrick Thorn
Premier Consultant - 3D Technology
Roland DG UK Ltd

http://www.rolanddg.co.uk

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