PNC-2300A - R.I.P after firmware update to A3.0

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wojtiqs
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PNC-2300A - R.I.P after firmware update to A3.0

Post by wojtiqs » Mon Sep 18, 2017 12:50 pm

Hello,

I have a problem with the engraver Roland PNC-2300A.
I updated the firmware to A3.0. (file: PNC2300AA30.RFW)
Firmware I downloaded from Roland (http://support.rolanddga.com)
The update operation was successful.
But when turned on the device does not respond.
There is only a blank screen.
It is possible to reload the firmware again but I need earlier versions than A3.0.

Please Help.

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Kai Perry
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Re: PNC-2300A - R.I.P after firmware update to A3.0

Post by Kai Perry » Tue Sep 19, 2017 9:46 am

The version 3 firmware is for a new mainboard with a different boot version, if you can PM me your email address i can send you an older firmware version.
Kai Perry
RolandCare Advisor
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

wojtiqs
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Re: PNC-2300A - R.I.P after firmware update to A3.0

Post by wojtiqs » Wed Sep 20, 2017 8:49 am

Hi Kai,
Thanks for the answer.
I sent you a PM with my email address.

Thank you and best regards,
Wojciech.

wojtiqs
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Re: PNC-2300A - R.I.P after firmware update to A3.0

Post by wojtiqs » Wed Sep 20, 2017 8:29 pm

Hello,

Firmware A2.1 loaded into the engraver.
Everything works correctly.
Problem solved.


Thank you and best regards.
Wojciech

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Kai Perry
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Re: PNC-2300A - R.I.P after firmware update to A3.0

Post by Kai Perry » Thu Sep 21, 2017 9:09 am

Brilliant, thanks for letting me know it worked.
Kai Perry
RolandCare Advisor
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

CreativeD-Signs
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Re: PNC-2300A - R.I.P after firmware update to A3.0

Post by CreativeD-Signs » Thu Oct 12, 2017 7:19 pm

Where would I find a copy of the 2.1 Firmware? My engraver is sick and I'd like to try this to see id it helps. Thanks

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Re: PNC-2300A - R.I.P after firmware update to A3.0

Post by Kai Perry » Fri Oct 13, 2017 9:33 am

Hi,

What is the issue with the engraver and what version of firmware is the machine on currently, also what is the serial number.
Kai Perry
RolandCare Advisor
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

CreativeD-Signs
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Re: PNC-2300A - R.I.P after firmware update to A3.0

Post by CreativeD-Signs » Fri Oct 13, 2017 5:13 pm

We are having issues with our key pad. We can not tell the engraver to do anything, the buttons don't seem to work on the key pad. But if I shut it off and start it back up while holding the 2 outside curser buttons then it'll will go to it's view position...if I then push down cursor it will go home. The buttons still do not function they way they should nor can we engrave any projects. Not sure what to do here. Serial # ZN52333

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Re: PNC-2300A - R.I.P after firmware update to A3.0

Post by CreativeD-Signs » Thu Oct 19, 2017 3:01 pm

Does any one have a new or used keypad(circuit board) for a PNC 2300A?

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