thank you but no thank you - I am sticking with illustrator. I think I can live with my fix until this issue is sorted.

Looking forward to hearing from you with a resolution, thanks for looking into it.

The preference file issue was a bug within Illustrator - see the details here -https://helpx.adobe.com/illustrator/kb/illustrator-preferences-corrupt-units-comma-decimal.html Hi Kai, I just did some testing and this bug is consistently triggered by outputting something via the Cutstudio Plugin. I w...

thanks Kai - I did attempt to use VersaWorks to run my GX-24, as it works so well with my SP-540i, but that failed and I didn't ever get around to investigating why it didn't work. I use illustrator for all my design work, only rarely (for very simple type work) do I design in cutstudio. Fingers cro...

Ity really depends on how you use the cutter, if just for simple text and shape output or for cuttinhg printed designs then any version previous to the latest will work, even down to the early CS versions. Notably you can just use CutStudio to create and output direct. Kai, does this version issue ...

MIKEKENNY2 wrote: ↑

Thu Dec 20, 2018 12:16 pm

Hi Kai,
I dumped the cutstudio plug in, and illustrator is working fine again, Lost my favourite fonts , actions, etc. etc.
I don't think I will be using cutstudio again, too much grief.

Mike, did you have the same issue as I did? - corrupt preferences file.

Hi Mike, Nothing as yet, I've had an update to say it is under development, but no timeline has been given. Hi Kai, since I had the automatic update of the CutStudio Plugin yesterday, twice Illustrator has decided the preferences file is corrupt and I have had to re-do all my right hand side bar an...

Any sign of the update to Cutstudio? Mike this is just MARVELLOUS!! :) I just had a notification from Creative cloud saying the Roland CutStudio plugin had been installed (I did not initiate this)... so I opened Illy, and there it was, so tested it and it worked! Happy happy happy :) (on illy 2019)...

I will revert to my old trick of saving to illy8, really don't want to uninstall latest version of illy - that isn't a good workaround.

Kai, I have recently rebuilt my computer and also installed CC2019 Illustrator. I have installed 3.10 of Cutstudio and have found my old working version of the plugin 3.2.1 which has been synched down from Creative Cloud, and following old instructions, I have run Adobe's ExManCmd which failed, foll...

thank you Kai