Search found 29 matches

by DavyStevenson
Mon May 22, 2017 10:57 am
Forum: Hardware
Topic: Massive problems with brand new GR-640 cutter
Replies: 1
Views: 878

Massive problems with brand new GR-640 cutter

Hi, Just wondering if anyone else on here with a GR-640 cutter is having problems? We got our installed 3 weeks ago and haven't been able to use it since :-( When 1st installed the engineer couldn't get .eps files to load into cut studio so downloaded an add in for Illustrator which is terrible. If ...
by DavyStevenson
Mon Mar 20, 2017 10:47 am
Forum: General Chat
Topic: What colour configuration, 4 or 7?
Replies: 4
Views: 854

Re: What colour configuration, 4 or 7?

Hi Kai, My apologies, Just realised I spelt your name wrong :-( We do so much work for the Kia garage next door I'm programmed to write it lol
by DavyStevenson
Thu Mar 16, 2017 11:29 am
Forum: General Chat
Topic: What colour configuration, 4 or 7?
Replies: 4
Views: 854

Re: What colour configuration, 4 or 7?

Hi Kia, We've just ordered the 7 colour version. After discussing where we'd like our business to go we've decided to go for quality over quantity. We still have our 4 colour sp540 here which churns out banner and basic stickers all day long so will use the new printer for higher quality work. Thank...
by DavyStevenson
Thu Mar 09, 2017 10:59 am
Forum: General Chat
Topic: What colour configuration, 4 or 7?
Replies: 4
Views: 854

What colour configuration, 4 or 7?

Hi, We've been having some serious issues with our XR640 to such an extent that the guys we purchased it from are going to change it for us. This is our 2nd XR640 to be returned so we've decided to go for a totally different configuration. basically we are going for a separate printer and cutter, a ...
by DavyStevenson
Tue Jan 10, 2017 4:43 pm
Forum: Roland VersaWorks and other Software
Topic: Versaworks Dual - XR640
Replies: 3
Views: 1276

Re: Versaworks Dual - XR640

Hi Mrtn, Not sure where to start. Here's some of the most annoying problems. It seems incapable of nesting jobs properly regardless of how many times you automatically rearrange the items. When clipping jobs there is no alignment options. Using variable data fields is a pain. When printing multiple ...
by DavyStevenson
Tue Jan 10, 2017 3:09 pm
Forum: Roland VersaWorks and other Software
Topic: Versaworks Dual - XR640
Replies: 3
Views: 1276

Versaworks Dual - XR640

Hi, Can anyone point me in the direction of where I can download Versaworks Dual? I spoke to Roland who said it only comes bundled with new machines!!! This really pisses me off as I spent £18,500 last year buying an XR640 yet I can't get a copy!!! If this is their attitude I'll certainly not be buy...
by DavyStevenson
Tue Sep 13, 2016 6:17 pm
Forum: Warranties & Roland Care
Topic: Crop Mark Not Found Error - XR640
Replies: 7
Views: 1105

Re: Crop Mark Not Found Error - XR640

I haven't tried that yet but will certainly give it a go tomorrow. Thanks
by DavyStevenson
Tue Sep 13, 2016 11:57 am
Forum: Warranties & Roland Care
Topic: Crop Mark Not Found Error - XR640
Replies: 7
Views: 1105

Re: Crop Mark Not Found Error - XR640

Hi, Grit rollers have all been cleaned and are total dirt / adhesive free. Pinch rollers on right hand side have been replaced by service engineer. Apparently there is a slight camber on them which he was aware of and is certain they are fitted correctly. We also have an SP540 here which works perfe...
by DavyStevenson
Tue Sep 13, 2016 10:49 am
Forum: Warranties & Roland Care
Topic: Crop Mark Not Found Error - XR640
Replies: 7
Views: 1105

Re: Crop Mark Not Found Error - XR640

Hi, Media is definitely not moving forward when carriage is moving to 4th mark. When measured there is a difference of approx 1cm between the front and back marks. The marks on the right hand side are 1cm closer than those on the left. This is measured over a sheet 1.5m long. Driving me crazy :-( :-...
by DavyStevenson
Mon Sep 12, 2016 11:32 am
Forum: Warranties & Roland Care
Topic: Crop Mark Not Found Error - XR640
Replies: 7
Views: 1105

Crop Mark Not Found Error - XR640

Hi, We have been driven crazy for the last 10 months with a constant problem of not been able to read crop marks! Some sheets work perfect, others don't. The machine will read the front 2 marks and the back left without a problem however when it tries to read the back right one it can't as the mark ...