Search found 2869 matches

by Kai Perry
Tue Apr 23, 2019 9:16 am
Forum: Engraving
Topic: EGX-350 - The engraving stock is melted and burned
Replies: 2
Views: 67

Re: EGX-350 - The engraving stock is melted and burned

I haven't seen any burnig like this previously, adjust your speed and depth settings for this material.

What material are you using?
by Kai Perry
Tue Apr 23, 2019 9:14 am
Forum: Warranties & Roland Care
Topic: BN20 displaying Error 250
Replies: 2
Views: 17

Re: BN20 displaying Error 250

It's likely the head, it is sometimes caused by ink misting.
by Kai Perry
Tue Apr 23, 2019 9:10 am
Forum: Roland VersaWorks and other Software
Topic: VersaWork for XF-640
Replies: 1
Views: 39

Re: VersaWork for XF-640

Contact your local roland office, they can give you a download link, only the original VersaWorks will work with the XF-640.
by Kai Perry
Tue Apr 23, 2019 9:07 am
Forum: General Chat
Topic: MPX95 not engraving contour shapes correctly
Replies: 1
Views: 12

Re: MPX95 not engraving contour shapes correctly

Contact the RolandCare team on 01275 335540, it could be an internal cable getting caught causing the head to not reach the correct place of impact.
by Kai Perry
Thu Apr 18, 2019 3:56 pm
Forum: Say Hello
Topic: New Forum Member
Replies: 11
Views: 355

Re: New Forum Member

It will likely need an engineer visit to look at the power issue, without this it will possibly not get any further.
by Kai Perry
Thu Apr 18, 2019 8:49 am
Forum: Roland VersaWorks and other Software
Topic: It does not start printing with VersaWork 6
Replies: 18
Views: 310

Re: It does not start printing with VersaWork 6

Speak to the RolandCare team on 01275 335440, send them the files so they can try to reproduce the error and let them log in and see what happens, this will help for a quicker fix.
by Kai Perry
Wed Apr 17, 2019 9:29 am
Forum: Roland VersaWorks and other Software
Topic: Custom Cut not working in v6.2.1
Replies: 16
Views: 473

Re: Custom Cut not working in v6.2.1

VersaWorks 6.23 has been uploaded, I tested the functionality last night and it works as expected now, they also resolved a bug with the clipping function.

The update can be downloaded from here.
by Kai Perry
Wed Apr 17, 2019 9:27 am
Forum: Interested in a Roland Product
Topic: desktop engraver
Replies: 1
Views: 95

Re: desktop engraver

Deep engraving on stainless steel would require a more powerful mill like the MDX-540 series, the other machines wouldn't handle it. For all the other gift items you mention I would look at the metazaseries as it it is a lot faster to print than engrave.
by Kai Perry
Wed Apr 17, 2019 9:23 am
Forum: Roland VersaWorks and other Software
Topic: Cutting order with VersaWorks Dual
Replies: 2
Views: 60

Re: Cutting order with VersaWorks Dual

There isn't a cutting order function in any version of VersaWorks.

SignLab has this functionality as one of its features, but I'm not sure if using SignLab for VersaWorks enables this prior to outputting.
by Kai Perry
Wed Apr 17, 2019 9:21 am
Forum: Roland VersaWorks and other Software
Topic: It does not start printing with VersaWork 6
Replies: 18
Views: 310

Re: It does not start printing with VersaWork 6

Update VersaWorks 6 to the latest version, I was having similar issues with clipping images and this has been resolved.

The update can be downloaded here.