The White ink will not be as White as the paper, ecosolvent White is not that bright without using overprints.

The profiles for Metallic are usually using a lot less ink than the White so you may have to alter them.

Speak to your local Roland office they can get reports from the machines to determine the amount of usuage.

The job log only works for a certain number of jobs.

Speak to your local roland office they can get reports from the machines to determine the amount of usuage.

The job log only works for a certain number of jobs.

Speak to your local Roland office they should be able to send you the latest installer, the versions you have do not support Windows 10.

Either way, you can cover the sensor with black tape, to determine if this is the cause.

In the design you can use the colour slider to make the white less opaque, I use this for showing percentages of white output.

The ink limits are likely the best way.

Check your blade holder setup and cutting strip, it could be that either you don't have enough blade extension or there is damage to the strip.

If you do want the current installer, contact your local Roland office.

As the machine has had white ink in the line, you cannot convert without changing lines/parts as the ink cannot be mixed, even a flush will not clean the line completely.

You can adjust the amount of White in two ways, in the profile, you can adjust the amount you use. You can also change the amount of white used in the design 0-100.

The BN-20 does not have the ability to overprint because of the lack of a heater, so you cannot increase the opacity greatly.