Search found 2406 matches

by Kai Perry
Mon Aug 20, 2018 9:04 am
Forum: Hardware
Topic: EGX 300 cable problems
Replies: 1
Views: 55

Re: EGX 300 cable problems

For the cable ensure it is supported by your OS and it has installation drivers, the ones without rarely work.

Install the driver as file and then change to the USB port once it has been installed.
by Kai Perry
Mon Aug 20, 2018 9:02 am
Forum: Engraving
Topic: Metaza Studio download
Replies: 1
Views: 53

Re: Metaza Studio download

Contact the RolandCare team on 01275 335540, they can send you a download of the latest version.
by Kai Perry
Fri Aug 10, 2018 9:13 am
Forum: Warranties & Roland Care
Topic: PEC REPORT
Replies: 2
Views: 56

Re: PEC REPORT

The report from the machine is a confidential part of the servicing, why do you need a copy?
by Kai Perry
Thu Aug 09, 2018 4:17 pm
Forum: General Chat
Topic: Cj70 capping error
Replies: 3
Views: 59

Re: Cj70 capping error

You would need an engineer to perform the adjustment.
by Kai Perry
Thu Aug 09, 2018 4:17 pm
Forum: Warranties & Roland Care
Topic: Hoping for advice RE: bad test print.
Replies: 8
Views: 94

Re: Hoping for advice RE: bad test print.

I would still look at changing the cap, their advice is a tad more expensive, meaning that you would need four flush cartridges and a new batch of ink.

Flushing at this point may cause more nozzles on other channels to block.
by Kai Perry
Thu Aug 09, 2018 4:15 pm
Forum: Engraving
Topic: mpx 70 bad engraving question
Replies: 1
Views: 85

Re: mpx 70 bad engraving question

It looks like interference in the print, could possibly be the power adaptor, also check the USB cable is no more than 2 metres and you are running direct from the PC to the machine with no extensions or USB hub.
by Kai Perry
Thu Aug 09, 2018 10:17 am
Forum: Warranties & Roland Care
Topic: Hoping for advice RE: bad test print.
Replies: 8
Views: 94

Re: Hoping for advice RE: bad test print.

I would say it would likely have to be replaced as you have had issue previously with the magenta and the amount of nozzle dropout.

It could still be the head but the cap is the first port of call. Cleaning should be performed weekly.
by Kai Perry
Thu Aug 09, 2018 9:48 am
Forum: General Chat
Topic: Cj70 capping error
Replies: 3
Views: 59

Re: Cj70 capping error

You would need to perform a capping position adjustment on the machine, the cap unit is likely out of position causing the error.
by Kai Perry
Thu Aug 09, 2018 9:45 am
Forum: Hardware
Topic: PrintHead Dont sprays out
Replies: 7
Views: 218

Re: PrintHead Dont sprays out

It is still likely to be an electrical fault, it really depends what caused the fuses to blow, it could be a faulty cable, head or board.
by Kai Perry
Thu Aug 09, 2018 9:43 am
Forum: Warranties & Roland Care
Topic: Hoping for advice RE: bad test print.
Replies: 8
Views: 94

Re: Hoping for advice RE: bad test print.

Its probably down to the captop, the head is capping correctly causing the nozzles to block.

Also whiuch ink type are you running and how often do you manually clean?