Search found 2775 matches

by Kai Perry
Mon Feb 18, 2019 10:03 am
Forum: Say Hello
Topic: New Member to The Printing World
Replies: 2
Views: 31

Re: New Member to The Printing World

Usually the internal errors are related to the encoder strip , the error is not one I've come across before.

It could be related due to the overall extent of the media where the crop marks are being printed.
by Kai Perry
Mon Feb 18, 2019 10:00 am
Forum: Roland VersaWorks and other Software
Topic: sheet setup error on vg-540
Replies: 1
Views: 20

Re: sheet setup error on vg-540

It's more likely a cable fault than the encoder, the encoder is for print position rather than media setup.

Get in touch with your local RolandCare team and they can try to determine what is causing the issue.
by Kai Perry
Fri Feb 15, 2019 9:46 am
Forum: Hardware
Topic: BN-20 Bunching Media
Replies: 3
Views: 70

Re: BN-20 Bunching Media

Are you reloading the media when you are cutting off the finished print? As this can cause the clamps to lift.

Also what is the ambient temperature where the media is being kept?
by Kai Perry
Thu Feb 14, 2019 10:00 am
Forum: Warranties & Roland Care
Topic: LEF300. Image stripes
Replies: 7
Views: 131

Re: LEF300. Image stripes

Yes, which should only be carried out by a trained engineer.
by Kai Perry
Wed Feb 13, 2019 1:06 pm
Forum: Warranties & Roland Care
Topic: LEF300. Image stripes
Replies: 7
Views: 131

Re: LEF300. Image stripes

It looks like the head alignments need to be adjusted by an engineer. That would be causing the misalignment of the magenta around the black.
by Kai Perry
Tue Feb 12, 2019 9:57 am
Forum: Say Hello
Topic: Hello from Cheshire, UK
Replies: 5
Views: 320

Re: Hello from Cheshire, UK

You could look at EngraveLab from cadlink, I'm unsure of the price but you may be able to get an older version for cheaper.

I take it you have all of the free software that comes with the machine, like Dr. Engrave and modela.
by Kai Perry
Tue Feb 12, 2019 9:56 am
Forum: Substrates, Materials & Inks
Topic: Correct cleaning cartridge for BN20 to substitute in the metallic or white ink slot
Replies: 3
Views: 143

Re: Correct cleaning cartridge for BN20 to substitute in the metallic or white ink slot

You should be using the SL-CL cartidge in this case, the other version isn't suitable for your ink type.
by Kai Perry
Mon Feb 11, 2019 11:03 am
Forum: Say Hello
Topic: Hello from Cheshire, UK
Replies: 5
Views: 320

Re: Hello from Cheshire, UK

EngraveStudio is dedicated to the 350 and 360, if you like the look of the software, have a look at the Vectric website and look at VCarve Pro, EngraveStudio is an OEM of an older version.
by Kai Perry
Thu Feb 07, 2019 2:46 pm
Forum: Roland VersaWorks and other Software
Topic: Versaworks Dual 1.6.14 Tiling Issue - it doesn't work with scales above 100%
Replies: 5
Views: 153

Re: Versaworks Dual 1.6.14 Tiling Issue - it doesn't work with scales above 100%

VersaWorks 6 can be installed with both VersaWorks and Dual, however you cannot run VersaWorks Dual at the same time of VersaWorks 6.0. VersaWorks can be run at the same time as VersaWorks 6.0 Currtently there are no plans to support legacy products. If you find that the online update causes issues ...