VersaWorks 6 is a Win64 application so will only work on a Windows platform, you could use boot camp or Parallels if you are using a network connected machine.

The only RIP that I'm aware that works on a MAC is Caldera.

Did you just replace the waste tank? Is the Utility on the latest version?

Try powering off and then removing all carts and the waste tank, then powering on and following the instructions.

The test print shows several deflections in the magenta, which is causing the banding, although the banding looks more like the calibrate sheet feeding hasn't been carried out. Calibrate the sheet feeding first and perform a manual clean, especially around the magenta channel to ensure that there ar...

Normally the connection is just a null modem and the usb having an additional serial cable would cause it not to work because the signal would change.

When you plug in the usb to serial, have you installed the driver from the website?

It sounds more like a blockage in the damper rather than the head. or that the cap isn't sealing correctly, try adding some cleaning fluid around the captop. Then perform a couple of cleans.

You still need a serial crossover cable alongside the USB to serial converter, is the serial cable you have a null modem connection or a standard one?

On a Mac it would only work with a direct serial connection - serial to serial as there are no driver systems to utilise a USB.

The thread was an issue with Signlab rather than VersaWorks. In that thread Cadlink were aware of the issue and had a fix.

I am unaware of any size issues with VersaWorks.

Does the machine try to perform the test print or does the blue light flash repeatedly?

Hi Daniel, Thanks for the detailed run down of what has been tried. From the sounds of it the USB port is either damaged or no longer functioning. Which versions of Windows have you tried? To try the Serial route, you will need a Serial cross over cable (null modem) and a USB to serial converter if ...