I had a look at the user manual, there is no extra power pack, the machine is run with a direct power lead. If it's not receiving power then the power board is likely at fault. For the 300 just use a standard parallel cable, if you are using the original cable from the PNC-300 then setup the port se...

The error relates to the chocke valve solenoid, check the connections for communication and power.

You can purchase spares from the dealer you purchase the ink from or direct from our ordewr management team on 01275 335540.

Set the IP adress of the laptop to be in the same range as the printer -

Printer 192.168.020.100

Laptop 192.168.020.101

Both with a subnet mask of 255.255.255

Could be down to the install version, as it was older, so an earlier install version make make it work.

However I would start a fresh with the VersaWorks 6.0 as the older software is outdated.

For the EGX, what OS and software are you using?

For the PNC-300 it sounds like no power is getting to it, so it could be that it needed a dedicated power unit.

Does it still work on the other install?

It's recorded by the ink cartridge sensor, the tab on the cartridge hit's the sensor providing a position tally of the ink remaining.

There are three main ways to move a machine - 1. If you are moving it on a flat surfaced and transporting it without stairs and are installing it straight away - Just ensure the head lock is in place and perform a test print before and after moving to check nothing has changed. 2. If you intend to t...

Due to the nature of health and safety running with the cover open when printing exposes the user to the UV light contamination, it can also cause issue with the curing of objects.