Search found 3156 matches

by Kai Perry
Mon Jan 27, 2020 10:30 am
Forum: Say Hello
Topic: Roland EGX 350 / Engrave Lab Connection
Replies: 4
Views: 103

Re: Roland EGX 350 / Engrave Lab Connection

As it's EngraveStudio ensure you are using the latest updated version, if you are using it with Windows 10, then only this version will work.

http://download.rolanddg.jp/en/3d.html#engravestudio
by Kai Perry
Wed Jan 22, 2020 6:00 pm
Forum: Engraving
Topic: Egx600 engraving issues
Replies: 3
Views: 238

Re: Egx600 engraving issues

Rule out a PC issue by testing with a different cable and a different PC as an initial test.
by Kai Perry
Wed Jan 22, 2020 5:59 pm
Forum: Say Hello
Topic: Roland EGX 350 / Engrave Lab Connection
Replies: 4
Views: 103

Re: Roland EGX 350 / Engrave Lab Connection

I haven't used EngraveLab but if it is the same as Signlab in the way it connects then it soes not use the Windows driver, it has a built in driver to connect to the machine.
by Kai Perry
Fri Jan 17, 2020 2:40 pm
Forum: Warranties & Roland Care
Topic: Cleaning cartridge for moving a BN-20
Replies: 3
Views: 185

Re: Cleaning cartridge for moving a BN-20

If you are keeping the machine flat and turning it back on immediately after moving it, then all you need is to put the cardboard head protector in place, you don't need to remove the carts. If however you were having to tilt the machine, then a pump up would suffice, removing all the carts and the ...
by Kai Perry
Fri Jan 17, 2020 2:35 pm
Forum: Engraving
Topic: Metaza Studio download
Replies: 3
Views: 1219

Re: Metaza Studio download

The drivers can be downloaded from http://download.rolanddg.jp/en/3d.html#mpx90 , the software installer can be obtained by speaking to Roland DGA.
by Kai Perry
Fri Jan 17, 2020 2:34 pm
Forum: Roland VersaWorks and other Software
Topic: Versaworks won't add LEJ-640FT
Replies: 4
Views: 172

Re: Versaworks won't add LEJ-640FT

The error is VersaWorks Dual is to do with the installation version being too old, it doesn't have the necessary drivers for the machine.

I would look to replace with the latest version of VersaWorks 6 instead.
by Kai Perry
Fri Jan 17, 2020 2:31 pm
Forum: General Chat
Topic: roland gr-540 plotter - middle pinch roller adjust?
Replies: 1
Views: 80

Re: roland gr-540 plotter - middle pinch roller adjust?

From the menu, select auto pinchroller, then middle pinch roller and adjust the pressure to (Normal, Slight or None)
by Kai Perry
Fri Jan 17, 2020 2:25 pm
Forum: General Chat
Topic: QR Codes on VG2
Replies: 1
Views: 83

Re: QR Codes on VG2

If you are using variable data within VersaWorks then the use of spot colours is not supported, the area within the rectangle is a data area and is generated by the variable data function.
by Kai Perry
Fri Jan 17, 2020 2:24 pm
Forum: General Chat
Topic: 2300A lost coordinates
Replies: 1
Views: 118

Re: 2300A lost coordinates

Hold down the Enter key and turn the power on, this will perform a user initialise.
by Kai Perry
Fri Jan 17, 2020 2:21 pm
Forum: Engraving
Topic: Egx600 engraving issues
Replies: 3
Views: 238

Re: Egx600 engraving issues

Did the material slip whilst it was engraving?