Search found 2288 matches

by Kai Perry
Fri Apr 13, 2018 9:25 am
Forum: Substrates, Materials & Inks
Topic: Horizontal Roller Marks
Replies: 1
Views: 90

Re: Horizontal Roller Marks

It is likely caused by static, have you got a anti static bar fitted to the machine?

Also it could be caused by the rubber at the back of the machine, you can easily check this by applying some masking tape to the rubber so it slides on the material.
by Kai Perry
Thu Apr 12, 2018 9:27 am
Forum: Roland VersaWorks and other Software
Topic: Versaworks not launching
Replies: 1
Views: 84

Re: Versaworks not launching

It may be down to some form of file corruption. You may have to perform an initialise (From Start, All Programs, Roland VersaWorks, Initialise Application. But before you use this as it wipes the list and settings, try removing all the files from the printer folder C:\program files x86,Roland VersaW...
by Kai Perry
Tue Apr 10, 2018 11:24 am
Forum: Roland VersaWorks and other Software
Topic: Versaworks and metamark profiles
Replies: 2
Views: 65

Re: Versaworks and metamark profiles

Which inktype are you running on the VG? Do you have light black?
by Kai Perry
Fri Apr 06, 2018 9:31 am
Forum: Warranties & Roland Care
Topic: Roland EGX-20engraves involuntary line
Replies: 1
Views: 74

Re: Roland EGX-20engraves involuntary line

From the description it sounds like the nosecone (if you are using one) needs to be cleaned, it could be that the nose cone isn't lifting back up causing the tool to remain down which will causes a line between the two points.
by Kai Perry
Thu Apr 05, 2018 5:07 pm
Forum: General Chat
Topic: Cut lines
Replies: 7
Views: 186

Re: Cut lines

Try running the installation of VersaWorks as an admin and then add the file again. It could be an issue with the install.
by Kai Perry
Wed Apr 04, 2018 12:04 pm
Forum: Roland VersaWorks and other Software
Topic: CutStudio Plugins
Replies: 107
Views: 64661

Re: CutStudio Plugins

This really depends on whether Adobe decide to change the process of how add-ons/extensions work again.

It seems they cannot make up their mind on the functionality.
by Kai Perry
Tue Apr 03, 2018 8:57 am
Forum: General Chat
Topic: MPX 70 not accepting extended size of 72 mm
Replies: 1
Views: 48

Re: MPX 70 not accepting extended size of 72 mm

In the Windows driver under printing preferences, check the box for use extended size and then change the value to 80mm x 80mm.
by Kai Perry
Thu Mar 29, 2018 9:03 am
Forum: Roland VersaWorks and other Software
Topic: Variable Data in Versaworks
Replies: 1
Views: 43

Re: Variable Data in Versaworks

Hi Chris,

It looks like there is a broken link or a corrupted file, try changing the location of the images.

If this doesn't work, send the file into the RolandCare team, you can contact them to raise acase on 01275 335540.
by Kai Perry
Wed Mar 28, 2018 9:08 am
Forum: Interested in a Roland Product
Topic: Can I use Roland bn-20 printer desktop inkjet printer to print temporary tattoo?
Replies: 5
Views: 79

Re: Can I use Roland bn-20 printer desktop inkjet printer to print temporary tattoo?

The machine looks like an XR-640 (Print & Cut). All you need to do is figure out the material they use, perhaps they use a short term clear vinyl.
by Kai Perry
Wed Mar 28, 2018 8:57 am
Forum: Roland VersaWorks and other Software
Topic: CutStudio Plugins
Replies: 107
Views: 64661

Re: CutStudio Plugins

The latest extension 3.21 has now been updated on the app exchange. Ensure you have logged into your account and the Creative Cloud App is open, then uninstall the extension from your exchange and reinstall, you should then receive a pop-up showing that the extension has been updated. I have tested ...