Search found 2917 matches

by Kai Perry
Thu Jun 20, 2019 9:09 am
Forum: Warranties & Roland Care
Topic: LEF-300 white calibration - need help!
Replies: 2
Views: 20

Re: LEF-300 white calibration - need help!

The engineer would need to come back and manually align the white head, you can do some basic adjustment yourself with the special colour plate adjustments which should get you by until they can visit again.
by Kai Perry
Wed Jun 19, 2019 3:37 pm
Forum: Roland VersaWorks and other Software
Topic: What file type can I use for the cutting only device GS-24?
Replies: 1
Views: 24

Re: What file type can I use for the cutting only device GS-24?

You cannot add jobs directly to the GS-24, you have to add to a printer queue and then rip and print, then drag over to the GS-24 to cut.

If you are looking to just cut only use CutStudio instead.
by Kai Perry
Tue Jun 18, 2019 12:17 pm
Forum: General Chat
Topic: email from Lawrence Hebron
Replies: 3
Views: 54

Re: email from Lawrence Hebron

Unless you've been dealing with Lawrence directly, I would treat it as spam.
by Kai Perry
Tue Jun 18, 2019 9:07 am
Forum: Roland VersaWorks and other Software
Topic: The installer failed to start
Replies: 4
Views: 69

Re: The installer failed to start

Speak to your local Roland Office, they can send you the latest installer.
by Kai Perry
Mon Jun 17, 2019 12:54 pm
Forum: Roland VersaWorks and other Software
Topic: bn-20 firmware
Replies: 3
Views: 56

Re: bn-20 firmware

The firmware updates for BN-20 are very stable, just ensure your not having any pc reboots for updates mid upgrade.
by Kai Perry
Mon Jun 17, 2019 12:53 pm
Forum: Roland VersaWorks and other Software
Topic: The installer failed to start
Replies: 4
Views: 69

Re: The installer failed to start

It depends on the installer you have, it could be that it is still zipped up and the installer can't locate the correct files.

Do you have the full installer or the parts 1,2 & 3?
by Kai Perry
Mon Jun 17, 2019 10:12 am
Forum: Roland VersaWorks and other Software
Topic: bn-20 firmware
Replies: 3
Views: 56

Re: bn-20 firmware

Yes update the firmware to the latest version, the latest version of VersaWorks needs everything to be up to date.

After the update it will still run on the older version of VersaWorks on Windows 8.
by Kai Perry
Mon Jun 17, 2019 9:54 am
Forum: Substrates, Materials & Inks
Topic: BN-20 Print Spraying - Only started 2 days ago...
Replies: 6
Views: 83

Re: BN-20 Print Spraying - Only started 2 days ago...

It looks like you've had a head strike which has caused the problem with the cyan channel, the missing channels are the main issue, start with a really good manual clean and try some more cleans.
by Kai Perry
Mon Jun 17, 2019 9:52 am
Forum: Substrates, Materials & Inks
Topic: LEF-200: white is less stickier than CMYKG on acrylic
Replies: 2
Views: 68

Re: LEF-200: white is less stickier than CMYKG on acrylic

The white pigment has less adhesion to low adhesion materials such as acrylic, I would advise that you use a primer to improve the overall adhesion.
by Kai Perry
Fri Jun 14, 2019 4:53 pm
Forum: Substrates, Materials & Inks
Topic: BN-20 Print Spraying - Only started 2 days ago...
Replies: 6
Views: 83

Re: BN-20 Print Spraying - Only started 2 days ago...

What does the nozzle check look like?