Search found 2635 matches

by Kai Perry
Mon Nov 19, 2018 12:00 pm
Forum: Hardware
Topic: Charity needing help with SG-300 error code 0400
Replies: 6
Views: 137

Re: Charity needing help with SG-300 error code 0400

The 0400 0008 error is not related to the motor, it is related to the print heads not sealing correectly, possibly due to damage from the head strike. In your case it relates to the second head and the black channel. Check the capping position of this head and look for any damage to the surround of ...
by Kai Perry
Mon Nov 19, 2018 10:15 am
Forum: Warranties & Roland Care
Topic: Annual Check Just Completed
Replies: 3
Views: 123

Re: Annual Check Just Completed

Which RolandCare technician visited?
by Kai Perry
Mon Nov 19, 2018 10:14 am
Forum: Substrates, Materials & Inks
Topic: WHat's the best CMYK for silver?
Replies: 4
Views: 330

Re: WHat's the best CMYK for silver?

Some of the lower tone greys will be best, you would have to experiment with swatches to achive a silver colour and then use the gloss to make it shine.
by Kai Perry
Mon Nov 19, 2018 10:13 am
Forum: Say Hello
Topic: Hello from Leipzig
Replies: 1
Views: 95

Re: Hello from Leipzig

Hi, Welcome to the Roland Forum.

Have you purchase a particular machine?
by Kai Perry
Mon Nov 19, 2018 10:11 am
Forum: Say Hello
Topic: Hello from Dubai
Replies: 1
Views: 59

Re: Hello from Dubai

Hi,

Welcome to the Roland Forum, if there is anything you need to know about the BN-20 just let us know.
by Kai Perry
Mon Nov 19, 2018 10:09 am
Forum: Engraving
Topic: EGX300 how to work with windows 10 32 bit
Replies: 3
Views: 1064

Re: EGX300 how to work with windows 10 32 bit

The EGX-300 is not supported on Windows 10, Windows 8 is the last supported operating system. To test the compatibility you can download the driver from - http://download.rolanddg.jp/en/3d.html#25d-win832
by Kai Perry
Thu Nov 15, 2018 10:11 am
Forum: Roland VersaWorks and other Software
Topic: Color issues when Printing on Roland Canvas
Replies: 2
Views: 67

Re: Color issues when Printing on Roland Canvas

Which canvas material are you using?

Can you upload a photo of your quality screen?
by Kai Perry
Wed Nov 14, 2018 5:15 pm
Forum: Warranties & Roland Care
Topic: Crop mark detection weird fault
Replies: 9
Views: 195

Re: Crop mark detection weird fault

Another cause of the sheet set error is the cable and guides.
by Kai Perry
Wed Nov 14, 2018 5:14 pm
Forum: Roland VersaWorks and other Software
Topic: Increase Passes on profile
Replies: 1
Views: 49

Re: Increase Passes on profile

It really depends on the profile template that has been used and the maximum pass rate for a particular mode. When profiles are created the profiler may create several different pass rate profile options for better output. Instead of more passes try slowing down the head speed to improve the output....
by Kai Perry
Tue Nov 13, 2018 10:07 am
Forum: General Chat
Topic: GX24 User manual
Replies: 4
Views: 133

Re: GX24 User manual

The RolandCare team can send you out the software, more likely as a download rather than a CD.