Search found 2350 matches

by Kai Perry
Thu May 17, 2018 12:17 pm
Forum: Say Hello
Topic: SG-540 Print and Cut marks
Replies: 1
Views: 361

Re: SG-540 Print and Cut marks

From your desacription it sounds like there is a tile or white space at the end of the job, check that you don't have a slight part of the design over another page.
by Kai Perry
Wed May 16, 2018 3:31 pm
Forum: Engraving
Topic: MPX-90 Font Engraving Error
Replies: 10
Views: 172

Re: MPX-90 Font Engraving Error

Is this with a contour fill or a normal fill?
by Kai Perry
Wed May 16, 2018 3:30 pm
Forum: Roland VersaWorks and other Software
Topic: Versaworks not launching
Replies: 3
Views: 165

Re: Versaworks not launching

Speak to the RolandCare Team, they can send you the latest installer and they can assist with the install. techsupport@rolanddg.co.uk
by Kai Perry
Tue May 15, 2018 4:29 pm
Forum: Substrates, Materials & Inks
Topic: Problem With White Ink
Replies: 1
Views: 59

Re: Problem With White Ink

This is dependant on which ink set you are using, the ECO-UV2 has a colder White with a Blue tint, whereas the ECO-UV4 has a warmer White with a Yellow tint. The higher the density the more noticeable it is.
by Kai Perry
Mon May 14, 2018 9:24 am
Forum: General Chat
Topic: Problems with LEF 12
Replies: 1
Views: 60

Re: Problems with LEF 12

What material are you printing on and what is the distance from the head to object?

The magenta and cyan channels look strange, it could just be down to a build up of overspray on the heads. Have they replaced any?
by Kai Perry
Mon May 14, 2018 9:21 am
Forum: Hardware
Topic: Roland CX-24 I/O Settings
Replies: 1
Views: 85

Re: Roland CX-24 I/O Settings

You will need a serial crossover cable to be able to communicate with the machine.
by Kai Perry
Fri May 11, 2018 1:50 pm
Forum: Roland VersaWorks and other Software
Topic: versaworks and BN-20 stops mid print
Replies: 3
Views: 435

Re: versaworks and BN-20 stops mid print

Try disabling the power management of the PC, so it doesn't go to sleep.

Also ensure you aren't using a USB hub or cable extender.
by Kai Perry
Thu May 10, 2018 9:34 am
Forum: Roland VersaWorks and other Software
Topic: Requiring software bundle for my MDX-20
Replies: 1
Views: 52

Re: Requiring software bundle for my MDX-20

Hi Ray,

Try emailing techsupport@rolanddg.co.uk they will be able to send you the software.
by Kai Perry
Thu May 10, 2018 9:33 am
Forum: Roland VersaWorks and other Software
Topic: Cutting inefficient
Replies: 3
Views: 66

Re: Cutting inefficient

Okay, the cutting order is defined by the software you are using to design with. Some design programs are better at minimal movement that others, it is dependent on the way the shapes are drawn.
by Kai Perry
Wed May 09, 2018 12:21 pm
Forum: Roland VersaWorks and other Software
Topic: Cutting inefficient
Replies: 3
Views: 66

Re: Cutting inefficient

The cutting is likely working, check the following - 1. The blade - Is the blade sharp to a point and has no damage 2. The cutting strip - Is there any grooves or damage to this 3. The blade holder - try lubricating the bearings in the blade holder All these checking points may help with getting a b...