Not printing and cutting or cleaning when asked?

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Resha UK
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Not printing and cutting or cleaning when asked?

Post by Resha UK » Fri Dec 08, 2017 1:15 am

just moved offices and followed all Rolands steps just set my roalnd bn -20 back up and nothing will print have placed ink cats back in turned power back on as normal the printer has done a clean and little rest after been turned back on I then tried printing a job it would look fine in versa works but nothing would happen once I pressed print tried other jobs to make sure it was not just the file then tried doing clean and cut test nothing happened took the paper in and out many times to check the set up worked and until printing everything's green light can anyone help ?

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Kai Perry
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Re: Not printing and cutting or cleaning when asked?

Post by Kai Perry » Tue Jan 02, 2018 10:19 am

It sounds like the machine needs to warm up, if it has been in a cold environment for a time then the metal work of the machine will be cold, this needs to warm up in order to print.
Kai Perry
RolandCare Advisor
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

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