BN 20 INSTALLATION PROBLEM

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FAZEL77
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BN 20 INSTALLATION PROBLEM

Post by FAZEL77 » Thu Dec 21, 2017 12:20 pm

i was running the installation process and using cleaning ink

in slot 4 every thing stopped and the bn 20 is beepping

when i insert a cleaning ink nothing happen !

Image

cleaning ink is not empty but the installation is stopped and machine is beeping

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mrtn
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Re: BN 20 INSTALLATION PROBLEM

Post by mrtn » Thu Dec 21, 2017 12:52 pm

Remove waste tray for a moment and reinsert. If this does not cure it then remove and reinsert the other cartridges one by one.
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FAZEL77
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Re: BN 20 INSTALLATION PROBLEM

Post by FAZEL77 » Thu Dec 21, 2017 1:18 pm

mrtn wrote:
Thu Dec 21, 2017 12:52 pm
Remove waste tray for a moment and reinsert. If this does not cure it then remove and reinsert the other cartridges one by one.
ive done it but still nothing is happening ! i removed the dummy cartridges and reinserts all of them again but still beeping and nothing is happening

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mrtn
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Re: BN 20 INSTALLATION PROBLEM

Post by mrtn » Thu Dec 21, 2017 1:44 pm

Dummy cartridges are not checked. Only the cleaning cartridge is.

Check this topic if you have a similar issue: http://www.rolandforum.co.uk/viewtopic.php?f=48&t=8613&
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FAZEL77
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Re: BN 20 INSTALLATION PROBLEM

Post by FAZEL77 » Thu Dec 21, 2017 1:50 pm

mrtn wrote:
Thu Dec 21, 2017 1:44 pm
Dummy cartridges are not checked. Only the cleaning cartridge is.

Check this topic if you have a similar issue: http://www.rolandforum.co.uk/viewtopic.php?f=48&t=8613&
when i insert an old cleaning ink that is empty , the system shows message that the ink is empty and when i insert new cleaning ink nothing happening, i have done it in first 3 slots and in 4th slot i faced this problem

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mrtn
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Re: BN 20 INSTALLATION PROBLEM

Post by mrtn » Thu Dec 21, 2017 2:43 pm

Is it an OEM cartridge?
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FAZEL77
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Re: BN 20 INSTALLATION PROBLEM

Post by FAZEL77 » Thu Dec 21, 2017 2:57 pm

mrtn wrote:
Thu Dec 21, 2017 2:43 pm
Is it an OEM cartridge?
i passed the cleaning process and now when i insert the color inks another error shows up!
Image

this is my color inks
Image

i choose eco solo max 3 color type at first

is it right for this ink? any way to get back and choose another color type if i made a mistake?

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mrtn
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Re: BN 20 INSTALLATION PROBLEM

Post by mrtn » Thu Dec 21, 2017 4:30 pm

This is MAX, not MAX3. You selected wrong ink so it expects you to insert MAX3 cartridges.

I don't know if you can interfere at this point in user mode, sorry. Perhaps someone from Roland can advise.
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