Unexpected Magenta Lines

Warranties, repairs and maintenance
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Alek_94
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Joined: Thu Jun 09, 2016 2:46 pm

Unexpected Magenta Lines

Post by Alek_94 » Thu Jun 09, 2016 3:11 pm

Hi everyone,
I own a 2012 Roland Vs-640, its been a while now from the first time i saw these unwanted magenta lines, and this bothers me a lot. I've already called for service but no one had a clue whats going on and nothing could fix the problem, there are still some times the lines don't get printed (normally the lines get printed near the basepoint on the right side of the plotter) but can't end up with a solution, nor the service engineers, hoping that someone of this forum can help me!
Thanks in advance!
Be well!

*in attachment the image of the problem
[URL=http://s1174.photobucket.com/user/ ... .jpg[/img][/url]

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Kai Perry
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Re: Unexpected Magenta Lines

Post by Kai Perry » Thu Jun 09, 2016 3:13 pm

This is likely to be interference, first off try using a different PC and network cable. Also check the network and power cable aren't intertwined.

If this doesn't change the output then it looks like it will be an electrical fault, with the head or the encoder.
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

Alek_94
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Posts: 2
Joined: Thu Jun 09, 2016 2:46 pm

Re: Unexpected Magenta Lines

Post by Alek_94 » Thu Jun 09, 2016 4:16 pm

Hi Kai, thanks for the reply
Just tried, problem persists
Here's the photo
Image

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Kai Perry
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Re: Unexpected Magenta Lines

Post by Kai Perry » Thu Jun 09, 2016 4:31 pm

Looks like it needs a visit to look at replacing electrical parts.
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

ipe
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Joined: Tue Oct 02, 2018 2:22 pm

Re: Unexpected Magenta Lines

Post by ipe » Tue Oct 02, 2018 2:43 pm

Please any lock in resolving the unwanted magenta lines on print out?

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Kai Perry
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Re: Unexpected Magenta Lines

Post by Kai Perry » Mon Oct 08, 2018 9:42 am

Do you have a similar issue, if so please post some images so that we can better determine the fault.
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

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