I have more than a year old Roland BN20.
Last week after setting up the sheet the printer head goes across the sheet and fails to recognize the roller pincher position and gives the error and the light blinks continuously and the machine beeps
I checked with a 9 inch roll too it still just goes right past the wheel and shows the error
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The pinch roller position is incorrect Sheet setup failed After you have eliminated the cause of the error.setup the sheet again.
I checked whether the wheel is in the smooth part of the roller but it was setup correctly, I even brought over a technician and even he said there should be no reason for the error.
I even reinstalled and installed the drivers and software, so could it be a problem of the hardware. if so which part should I replace?
PS:- I live in the Maldives where there is no Roland service/repair centres.
Today I was checking the printer again and found a loose cable probably the pinch roller cable inside the print head cover. As there are no service centres in my country I am planning to disassemble the printer myself, but after disassembling the printer I found the cable was very deep inside the cover so I would really appreciate it if someone could provide a video footage or step by step guide to disassemble the printer up to the printer head.