Number of prints count

Warranties, repairs and maintenance
Post Reply
thegodfather
Member
Posts: 2
Joined: Thu Mar 08, 2018 8:54 am

Number of prints count

Post by thegodfather » Thu Mar 08, 2018 9:48 am

Delete this post
Last edited by thegodfather on Thu Mar 08, 2018 2:11 pm, edited 1 time in total.

User avatar
Joe Wigzell
Gold Member
Posts: 809
Joined: Thu Apr 05, 2012 9:07 am
Location: Clevedon, North Somerset
Contact:

Re: Number of prints count

Post by Joe Wigzell » Thu Mar 08, 2018 10:27 am

Hiya,

If you get the seller to get in touch with us and explain the situation, with their permission we can then get a report from the machine with a bunch of info for you if they're happy with that.
Cheers
Joe Wigzell
Academy and Creative Centre Manager
Roland DG UK Ltd
http://www.rolanddg.co.uk

thegodfather
Member
Posts: 2
Joined: Thu Mar 08, 2018 8:54 am

Re: Number of prints count

Post by thegodfather » Thu Mar 08, 2018 10:56 am

Can i see myself somewhere on settings this kind of info? Can you tell me step by step please? I will make him a visit today.

User avatar
Joe Wigzell
Gold Member
Posts: 809
Joined: Thu Apr 05, 2012 9:07 am
Location: Clevedon, North Somerset
Contact:

Re: Number of prints count

Post by Joe Wigzell » Thu Mar 08, 2018 11:24 am

Hiya,
No sorry...they would need to get a report from the machine via a bit of software that we have and that can be sent back to us.
You could do this whilst there, but you still need to get in touch with us to get the software etc.

Cheers
Joe Wigzell
Academy and Creative Centre Manager
Roland DG UK Ltd
http://www.rolanddg.co.uk

Post Reply

Who is online

Users browsing this forum: No registered users and 2 guests