Problem on EGX-20 after transport

Warranties, repairs and maintenance
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FlorianN
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Joined: Fri Oct 25, 2019 5:40 am

Problem on EGX-20 after transport

Post by FlorianN » Fri Oct 25, 2019 5:49 am

Hello, I have an EGX-20 machine that worked very well before being transported.
Now, when it is off, the tray moves perfectly in all directions. When she is plugged in, she is lost in the workspace.
The tray does not move to the bottom of the work area and taps into the support at the front as if the work axis was shifted.
I have already done a reset of the spindle but nothing changes.

Have you got an idea ?

Many thank's

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Kai Perry
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Location: Clevedon
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Re: Problem on EGX-20 after transport

Post by Kai Perry » Thu Nov 07, 2019 11:18 am

When the machine was transported were the transit clamps in place?
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

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