Faulty Head - New MPX 90

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Faulty Head - New MPX 90

Post by rkman » Fri Jun 12, 2015 1:42 am

I have had my MPX 90 now for 6 months and cannot get a good picture engraved and even when doing pet tags the actual engraving is faint. I am now wondering if I have had a faulty print-head from new. Has anyone ever experienced this, and if so how can it be tested and will Roland help out with warranty. Thanks

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Ryan Anderson
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Re: Faulty Head - New MPX 90

Post by Ryan Anderson » Fri Jun 12, 2015 11:54 pm

I would get in touch with your local Roland DG/agent.

In the UK we can test the unit and determine the cause of the fault and can then decide if it is something that can be replaced under warranty.
Ryan Anderson
RolandCare Engineer
Roland DG (UK) Ltd
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