Cutting problems with GS24

Come in and introduce yourself
Post Reply
Biffdart
Member
Posts: 6
Joined: Fri Jun 08, 2018 5:06 pm

Cutting problems with GS24

Post by Biffdart » Fri Jun 08, 2018 5:18 pm

Hi everybody.
This is my first time here but I have a major problem and hope someone can help or advise me.
I decorate clothing for a living and I have had a GS24 cutter for the last couple of years. However, a couple of days ago it started acting very strange and only cutting part of the design. I've scoured Youtube to see if anyone else has had the same problem but no joy.
I am trying to cut the words "#loveforlittleliam"
I have placed the words 9 times horizontally and 5 times vertically to prevent wastage.
The problem is that not all of the words are being cut.
I would like to include some photos so you can see what I mean, but I don't know how to include them.
The strange thing is, this only happens when I am cutting black garment vinyl, not with other colours.
Any help would be greatly appreciated as I have 250 shirts to press for little liam's charity.
Thank you all in anticipation.
Biffdart

User avatar
Kai Perry
Moderator
Posts: 2603
Joined: Wed Aug 03, 2011 3:59 pm
Location: Clevedon
Contact:

Re: Cutting problems with GS24

Post by Kai Perry » Mon Jun 11, 2018 9:27 am

Check your blade holder setup and cutting strip, it could be that either you don't have enough blade extension or there is damage to the strip.
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

User avatar
mrtn
Gold Member
Posts: 2631
Joined: Tue Feb 14, 2012 4:37 pm
Location: Tallinn, Estonia

Re: Cutting problems with GS24

Post by mrtn » Mon Jun 11, 2018 10:24 am

Biffdart wrote:
Fri Jun 08, 2018 5:18 pm
The strange thing is, this only happens when I am cutting black garment vinyl, not with other colours.
This is probably caused by the specific physics of this media. Check that the media falls freely both in the front and back of the machine. If you use it on your desk check that when the media moves backwards of forward and the edge of the media touches the desktop, does it cause the media to lift up from the front or rear media sensor.
Roland Dealer since 1993
facebook
instagram

Biffdart
Member
Posts: 6
Joined: Fri Jun 08, 2018 5:06 pm

Re: Cutting problems with GS24

Post by Biffdart » Mon Jun 11, 2018 2:58 pm

please excuse my ignorance but I didn't even realize there was a rear sensor.
But the material doesn't lift at all.

User avatar
mrtn
Gold Member
Posts: 2631
Joined: Tue Feb 14, 2012 4:37 pm
Location: Tallinn, Estonia

Re: Cutting problems with GS24

Post by mrtn » Mon Jun 11, 2018 8:11 pm

Not even for a fraction of a second?
Roland Dealer since 1993
facebook
instagram

Biffdart
Member
Posts: 6
Joined: Fri Jun 08, 2018 5:06 pm

Re: Cutting problems with GS24

Post by Biffdart » Tue Jun 12, 2018 9:30 am

not that I can see

User avatar
Kai Perry
Moderator
Posts: 2603
Joined: Wed Aug 03, 2011 3:59 pm
Location: Clevedon
Contact:

Re: Cutting problems with GS24

Post by Kai Perry » Tue Jun 12, 2018 1:35 pm

Either way, you can cover the sensor with black tape, to determine if this is the cause.
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

User avatar
mrtn
Gold Member
Posts: 2631
Joined: Tue Feb 14, 2012 4:37 pm
Location: Tallinn, Estonia

Re: Cutting problems with GS24

Post by mrtn » Tue Jun 12, 2018 10:02 pm

For testing purposes only! Never leave the machine cutting unattended when the tapes are on.
Roland Dealer since 1993
facebook
instagram

Biffdart
Member
Posts: 6
Joined: Fri Jun 08, 2018 5:06 pm

Re: Cutting problems with GS24

Post by Biffdart » Wed Jun 13, 2018 5:57 am

I have done that and I am still having the same problems.

User avatar
mrtn
Gold Member
Posts: 2631
Joined: Tue Feb 14, 2012 4:37 pm
Location: Tallinn, Estonia

Re: Cutting problems with GS24

Post by mrtn » Wed Jun 13, 2018 8:27 am

Does the cutter say anything on screen?
Roland Dealer since 1993
facebook
instagram

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest