DXY-1200 select pen calibration & bang on turn on

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streiten
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Joined: Sun Jan 03, 2016 5:37 pm

DXY-1200 select pen calibration & bang on turn on

Post by streiten » Sun Jan 03, 2016 5:44 pm

Hi everyone and a happy new year!

I just got a DXY-1200 pen plotter and looks like it is a bit out of shape when it comes to picking up the pens.
https://www.youtube.com/watch?v=XaLEIOIGNoQ

Also when turning on the device it seems to bang quit hard to the left:
https://www.youtube.com/watch?v=7fzHcNBdEH4

Is this normal ? Is there anyway to calibrate the pen pickup and how to do that ?
Any pointers and help much appreciated!

best regards
Alex

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Kai Perry
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Re: DXY-1200 select pen calibration & bang on turn on

Post by Kai Perry » Thu Jan 07, 2016 11:20 am

The cable that drives the carriage or the motor are likely at fault, it could be a loose connection.

We do have a scanned copy of the manual available, which may help you, you can get this by logging a ticket with our team.
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

streiten
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Posts: 3
Joined: Sun Jan 03, 2016 5:37 pm

Re: DXY-1200 select pen calibration & bang on turn on

Post by streiten » Thu Jan 07, 2016 11:34 am

Thanks for the information! is it the service manual ?

i already previously logged a ticket and received two manual PDFs (DXY-1300-1200-1100 User Manual - Side A.PDF and DXY-1300-1200-1100 User Manual Side B.PDF).
I actually merged the two documents mentioned above into one and happy to share.
Unfortunately this doesn't say anyhting about calibration or servicing.
I am going to check the cables...

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Kai Perry
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Re: DXY-1200 select pen calibration & bang on turn on

Post by Kai Perry » Thu Jan 07, 2016 12:12 pm

There is no calibration for the machine that I can see, it's either cable, motor or a limit sensor.
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

Treeman
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Joined: Thu Dec 21, 2017 12:21 pm

Re: DXY-1200 select pen calibration & bang on turn on

Post by Treeman » Thu Dec 21, 2017 12:25 pm

Hi

Did you ever manage to resolve the issue with the banging DXY-1200?

If so, what was the cause and how was it remedied?

Regards

streiten
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Posts: 3
Joined: Sun Jan 03, 2016 5:37 pm

Re: DXY-1200 select pen calibration & bang on turn on

Post by streiten » Sat Dec 23, 2017 12:12 pm

yes, kind of both resolved. the pen pick up was resolved (enjoy it in slow-mo: https://www.youtube.com/watch?v=blM7av9hSXE ) by tightening this adjustment screw on the bottom: https://www.youtube.com/watch?v=sctfhnYvY0s
i didn't really find a solution for the banging, but turns out that that can be worked around by making sure turning the device off when in home position. didn't realize that in the beginning as the head was in the opposite corner when i got the device.
happy holidays and happy new year

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