CutStudio in Illustrator CC 2014

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signdesign
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CutStudio in Illustrator CC 2014

Post by signdesign » Wed Jul 02, 2014 12:15 pm

Hi all, have I got it right that the Cutstudio plugin doesn't work in Illustrator CC 2014? If so, is an update impending? If not, what am I doing wrong?

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Kai Perry
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Re: CutStudio in Illustrator CC 2014

Post by Kai Perry » Wed Jul 02, 2014 2:33 pm

The latest version of CC plugin should work correctly, just ensure you have the CC version of extension manager.
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

rmiprint
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Re: CutStudio in Illustrator CC 2014

Post by rmiprint » Mon Jul 07, 2014 3:03 am

When I try to update the plugin with the extension manager I receive an error stating 'This extension can not be installed, it requires Illustrator version in range of inclusively between 16 and 17.9. The version of Illustration CC 2014 is v18. Is there an update on the way? Thanks.

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Kai Perry
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Re: CutStudio in Illustrator CC 2014

Post by Kai Perry » Mon Jul 07, 2014 9:25 am

I have seen this error previously when the extension manager is the CS6 version, check the app is up to date for the extension manager cc version, also ensure you have downloaded the latest version of the plugin.
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

rmiprint
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Re: CutStudio in Illustrator CC 2014

Post by rmiprint » Mon Jul 07, 2014 10:05 am

The version of extension manager I am using is CC. The plugin I am using is CutStudio_AI-Plugin_for_Mac_ver170.zip
Is there a more up to date version than this?

signdesign
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Re: CutStudio in Illustrator CC 2014

Post by signdesign » Tue Jul 08, 2014 4:53 pm

Yeah, same here. I get the same error, everything up to date as far as I can determine

signdesign
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Re: CutStudio in Illustrator CC 2014

Post by signdesign » Wed Jul 09, 2014 10:13 am

Any update on this? It's kind of urgent....

parcelstoo
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Re: CutStudio in Illustrator CC 2014

Post by parcelstoo » Thu Jul 17, 2014 1:10 am

Is there any update on this. I am having the same issue. Illustrator CC 2014 (v18.0), Extension Manager CC, CutStudio Plugin V1.70. Everytime I try to install from extension manager, I get the Illustrator version must be between 16.0 and 17.9. I talked to a Roland Tech and they said the plugin works fine with v18.0 and it was an issue with extension manager and it needed to be a physical download, not using the CC desktop app download. I tried this and still get the same error.

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Kai Perry
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Re: CutStudio in Illustrator CC 2014

Post by Kai Perry » Thu Jul 17, 2014 3:35 pm

Japan are currently working on another update to fix this issue, everytime Abobe release an update, the plugin has to be changed.

We shall keep you updated.
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

will61
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Re: CutStudio in Illustrator CC 2014

Post by will61 » Tue Aug 19, 2014 8:27 pm

Any luck with updates for this please and thank you :)

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