Versaworks not launching

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onestopprinters
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Versaworks not launching

Post by onestopprinters » Wed Apr 11, 2018 3:42 pm

I've tried to launch versaworks today on windows 10 and it won't launch correctly. It appears as an active program in the bottom bar but won't let me actually see the window. Any ideas how to make it go again? It was working fine all day yesterday. Thanks

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Kai Perry
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Re: Versaworks not launching

Post by Kai Perry » Thu Apr 12, 2018 9:27 am

It may be down to some form of file corruption.

You may have to perform an initialise (From Start, All Programs, Roland VersaWorks, Initialise Application. But before you use this as it wipes the list and settings, try removing all the files from the printer folder C:\program files x86,Roland VersaWorks, VersaWorkss,Printers, (Your Printer), Job A,Job B.

You can move the contents of the directory to use again. Try this and if not use the initialise.
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

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sawdust
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Re: Versaworks not launching

Post by sawdust » Tue May 15, 2018 6:40 pm

Lost my comp with versa on how do I re install
DTG and Versacamm SP540i user

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Kai Perry
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Re: Versaworks not launching

Post by Kai Perry » Wed May 16, 2018 3:30 pm

Speak to the RolandCare Team, they can send you the latest installer and they can assist with the install. techsupport@rolanddg.co.uk
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

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