CutStudio Plugins

MIKEKENNY2
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Joined: Wed Jul 12, 2017 3:24 pm

Re: CutStudio Plugins

Post by MIKEKENNY2 » Wed Feb 06, 2019 11:53 am

Hi Kai,
Have you ever found a fix for the Cutstudio plug in corrupting the preferences file in illustratorCC 2019?

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Kai Perry
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Re: CutStudio Plugins

Post by Kai Perry » Thu Feb 07, 2019 2:39 pm

Hi Mike,

Japan are looking at this further, but since the release of the method, they have only had a couple of instances where customers still have the issue, which is harder to identify the cause.

In house the software works as expected.
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

MIKEKENNY2
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Posts: 18
Joined: Wed Jul 12, 2017 3:24 pm

Re: CutStudio Plugins

Post by MIKEKENNY2 » Thu Feb 07, 2019 5:29 pm

That's strange Kai! if you look at the reviews of the plug in on adobe exchange loads of people have the exact same problem,
once you launch cutstudio, you corrupt the prefs file, once you dump cutstudio AI works fine again?

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