CutStudio Plugins

[MIKEKENNY2]

Hi Kai,
Have you ever found a fix for the Cutstudio plug in corrupting the preferences file in illustratorCC 2019?

[Kai Perry]

Hi Mike,

Japan are looking at this further, but since the release of the method, they have only had a couple of instances where customers still have the issue, which is harder to identify the cause.

In house the software works as expected.

[MIKEKENNY2]

That's strange Kai! if you look at the reviews of the plug in on adobe exchange loads of people have the exact same problem,
once you launch cutstudio, you corrupt the prefs file, once you dump cutstudio AI works fine again?