Connection problems

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Rachelcoco94
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Posts: 4
Joined: Sun May 27, 2018 4:23 pm

Connection problems

Post by Rachelcoco94 » Sun May 27, 2018 6:29 pm

Hi,

i wonder if anyone can help me while my printer roland xc-540 was mid print, media had got caught and caused carriage separation, i turned of the machine connected the carriages back together turned machine back on and now in versaworks it wont connect to my printer, status shows: not connected, i have my printer set up through network and is plugged directly into router and doesnt require hard wire from laptop to printer.

could this separation have caused it now not to connect, and does anyone have any advice on how to resolve this problem

Thanks in advance

Rachel

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Kai Perry
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Re: Connection problems

Post by Kai Perry » Mon Jun 04, 2018 4:21 pm

Ensure you are resetting the machine at the mains, instead of just the sub power switch, as this will reset the network port.
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

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