Versaworks Dual 1.6.13 close when click settings

[Kustomdesign]

Hi all

About 3 weeks ago I updated to version 1.6.13 of versaworks dual, it has been working perfectly fine until yesterday when every time I select a job and click settings the programme immediately closes, it does exactly the same if I select edit/queue settings, it doesnt matter which queue I select on any printer it does the same on all of them.
No errors no warnings it just closes and I need to re open it, I can rip and print but that only works for jobs I have already setup.
Please help...

[MrDanLathall]

Hi all

About 3 weeks ago I updated to version 1.6.13 of versaworks dual, it has been working perfectly fine until yesterday when every time I select a job and click settings the programme immediately closes, it does exactly the same if I select edit/queue settings, it doesnt matter which queue I select on any printer it does the same on all of them.
No errors no warnings it just closes and I need to re open it, I can rip and print but that only works for jobs I have already setup.
Please help...

Does this happen on every job file?
If so try running the program as administrator.

Let us know

[Kai Perry]

Go to the VersaWorks Dual folder in the C drive, then go to the printers and your model directory and in job a delete all the jobs. then perform a disk cleanup. You should then be able to add jobs again.