White Ink not saving/showing as white ink

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Ginger Rich
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Joined: Fri Aug 11, 2017 2:54 pm

White Ink not saving/showing as white ink

Post by Ginger Rich » Wed Aug 15, 2018 1:11 am

This is probably my lack of knowledge with the software, but please help!!!
I have White set up on my BN20 machine and looking to print something. HOWEVER... Following my usually procedure of saving using the software Ai, I would make sure cut lines are at the top, flatten transparency, and save as EPS file.
I'm having a problem when flattening, the white sections are not all the same colour and when I import to VersaWorks, it is suggesting it will not print white :-(
HELP! what am I doing wrong?

Many thanks,
Rich
Attachments
Capture2.JPG
how it appears in VersaWorks
Capture1.JPG
how it appears after flattening
Capture.JPG
select everything and flatten

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Joe Wigzell
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Re: White Ink not saving/showing as white ink

Post by Joe Wigzell » Wed Aug 15, 2018 9:04 am

Not sure...upload the file?
Joe Wigzell
Academy and Creative Centre Manager
Roland DG UK Ltd
http://www.rolanddg.co.uk

Ginger Rich
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Posts: 6
Joined: Fri Aug 11, 2017 2:54 pm

Re: White Ink not saving/showing as white ink

Post by Ginger Rich » Wed Aug 15, 2018 10:47 am

Hi Joe,

Thanks for taking a look to help, but the site wont let me upload it (invalid file extension).

Could I try sending it another way to you?

Many thanks,
Rich

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Joe Wigzell
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Posts: 829
Joined: Thu Apr 05, 2012 9:07 am
Location: Clevedon, North Somerset
Contact:

Re: White Ink not saving/showing as white ink

Post by Joe Wigzell » Wed Aug 15, 2018 11:01 am

Have sent you a PM
Joe Wigzell
Academy and Creative Centre Manager
Roland DG UK Ltd
http://www.rolanddg.co.uk

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