WinUtility.exe error when launching BN20 Utility

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troyerrm
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Joined: Sat Jun 30, 2012 1:34 pm

WinUtility.exe error when launching BN20 Utility

Post by troyerrm » Sat Jun 30, 2012 1:51 pm

My BN20 Utility only flashes and cannot read the settings on the printer then the WinUtility message pops up so I even know my ink levels. Can anyone help?

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Kai Perry
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Re: WinUtility.exe error when launching BN20 Utility

Post by Kai Perry » Sat Jun 30, 2012 4:54 pm

Hi,

It sounds like either the driver you have installed or the version of the utility needs updating, you can download the latest version from here.
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

sandraarr
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Joined: Thu Mar 15, 2018 7:11 pm

Re: WinUtility.exe error when launching BN20 Utility

Post by sandraarr » Thu Mar 15, 2018 7:13 pm

Hello I was wondering if anyone found a fix for this problem? My computer updated last night and now I'm getting waste tank full error

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Kai Perry
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Re: WinUtility.exe error when launching BN20 Utility

Post by Kai Perry » Fri Mar 16, 2018 1:33 pm

Try removing all the cartridges and the waste tank and then running the utility again, then insert each of the cartridges one by one and then the new waste tank.
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

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