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DPX-4600 Pen Exchange Error

Posted: Sat Jan 20, 2018 7:13 pm
by James4635
I'm getting a lot of Pen Exchange Errors on my DPX-4600. Occasionally it will correctly exchange a pen, but typically it will fail to drop-off a pen in the pen holder and then stop. Very frustrating as it requires a hard-reset to fix.

Any suggestions on what might be causing it?

Re: DPX-4600 Pen Exchange Error

Posted: Wed Jan 31, 2018 10:12 am
by Kai Perry
Hi,

I don't have any manuals for this model of plotter due to it's age. but looking at the notes from other models there may be a reset by pressing the "Enter" and "View" keys.

From the sounds of the error, it needs any adjustment of the pen stock position, but the reset may fix it.

If not PM me your email address and I'll send you the adjustment from the notes I have, which may be the same for your model.