MDX-40 stopping part way through job?

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Safa
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Joined: Tue Sep 22, 2015 9:23 pm

MDX-40 stopping part way through job?

Post by Safa » Wed Mar 23, 2016 4:37 pm

hello,

sometimes my MDX-40 stops part way through a job - using Dr Engrave. The cutter is still turning, but the spindle head is 'frozen'.

If I look at the status of the job, it still shows as 'printing'.

If I press view and open cover, the head goes back to 0 / 0.

Sometimes, when I have switched power off and then back on, the machine operation continues.

Does anyone have a suggestion of why this is happening?!

thank you, Stefano

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Kai Perry
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Re: MDX-40 stopping part way through job?

Post by Kai Perry » Tue Mar 29, 2016 9:10 pm

Hi,

The most likely culprit for this is the PC running the software, ensure that all power management and screensavers are disabled.
Kai Perry
Application Engineer
Roland DG (UK) Ltd
http://www.rolanddg.co.uk

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